We are hiring a Customer Service Representative in Leicester to handle customer inquiries and ensure a seamless support experience. This role is ideal for someone with strong problem-solving skills and a customer-first approach.

Responsibilities:

• Respond to customer queries via phone, email, and live chat.
• Provide accurate information and resolve complaints professionally.
• Process orders, returns, and account changes.
• Maintain detailed records of customer interactions.

Requirements:

• Prior experience in customer service or a call center environment is preferred.
• Strong verbal and written communication skills.
• Ability to handle difficult situations with professionalism.